Management

Introduction. Knowledge and the subjects whose activity results in increased knowledge play an important role in the modern economy, including information clusters. Theory. The “competitive region — competitive state” relationship is often considered in the design of clusters. Analysis. The information cluster, allowing for its specificity, should be macroeconomic, considered at the country level. Results.

Introduction. «Customers behavior» is a broad notion including not only the process of buying the product (service, work) but customer’s behavior before buying and after it. Purchasing behavior is influenced by incentives and factors specific marketing policies in local sales of goods. Research methods. To determine the marketing strategy of retail trade company were monitored consumer preferences and evaluation of the quality of customer service in the two chain stores in Saratov in the summer of 2011 and 2012.

The author’s approach to a problem of development of system of advancement of scientific achievements is developed. Organizationaleconomic conditions of formation of system of advancement of scientific achievements are investigated, it is presented evolutionary development of teoretiko-methodological, organizational-administrative and economic-financial mechanisms of functioning of system.

In article modern position of a transport complex of Russian Federation is considered and the classification of market tools providing increase of competitiveness motor transportation mustache-meadow is proved. Necessity of optimum use of various market instrument tools with a view of maintenance and effective functioning, both the separate motor transportation enterprise, and motor transportation system as a whole is proved.