Competitiveness of the organisation consists in quality of the personnel. The personnel becomes the main resource of the organisation. The organisation is obliged to provide conditions for realisation of the purposes in the field of quality of the personnel and due quality management of the personnel. There are theoretical aspects of quality management of the personnel considered In this article, methods and conditions necessary in a control system of quality of the personnel are allocated.
The paper deals with questions of the influence of certification on production quality, certification types, features of certification in Russia, models of third-party certification.
