Izvestiya of Saratov University.
ISSN 1994-2540 (Print)
ISSN 2542-1956 (Online)


personnel

Issues of the Vocational Education on Railway Transport

Introduction. Nowadays the problem of internal staff training is ever more actualized. Market conditions make the highest demands on the process of learning both rank-and-file workers and managers. Theoretical analysis. This article describes the problems of personnel training in a reindustrialization, caused by the formation of a new technological system. Characteristic features of these issues make additional demands to system of an intra firm vocational education. Research methodology.

The Quality of the Personnel of the Customs Authorities as the Most Important Factor in Ensuring the Quality of Customs Services

Introduction. Human resources development and the formation of the professional staff of the customs authorities is the basis of ensuring the provision of quality public services. Theoretical analysis. In this article the quality of the personnel is considered as the most important factor shaping the quality of services provided by the customs authorities. Discussion of results.