benchmarking the effectiveness of customs authorities

Evaluation of the Customs Authorities on the Basis of the Existing System of Indicators and Suggestions for their Improvement

Introduction. The strategic objective of the Customs Service of the Russian Federation is to improve the economic security of the Russian Federation, the creation of favorable conditions for attracting investments into the Russian economy, the full revenues of the federal budget, to protect domestic producers, protection of intellectual property and the best interest of the foreign trade activity by improving the quality and effectiveness customs administration. Theoretical analysis. The article benchmarking the effectiveness of customs considered as an important tool by which the Federal Customs Service of Russia carries out the strategic goals. Discussion of results. On the example of the Saratov Customs noted that benchmarking the effectiveness of customs are a tool not only strategic, but also operational management, as well as a means of controlling the activities of the customs authorities of the state. One way to increase the level of control functions, improve the management system of the customs authorities and the country’s economy is to improve the performance benchmarks of the customs authorities and the methodology for evaluating their performance.